Frequently Asked Questions:
ALL DISPLAYED PRODUCT PRICES ARE IN US-DOLLAR AND INCUDE ALL SALES TAX AND VAT.
WE’RE SHIPPING FROM GERMANY. ORDERS INSIDE GERMANY USUALLY TAKE A FEW DAYS, WHILE INTERNATIONAL DELIVERY CAN TAKE ANYWHERE BETWEEN 2-6 WEEKS ON AVERAGE.
WHO IS KAMUI COSPLAY?
We’re Svetlana and Benni. We’ve been making costumes since 2003. Read more about us on this page.
I’M A PRIVATE PERSON. CAN YOU MAKE A COSTUME / PROP FOR ME?
No. We do not accept private commissions.
If you’re looking for a costume to wear for your next convention, we recommend trying to build one yourself! It’s super fun! We have many useful instructional books, videos and helpful patterns you can print out at home.
I’M A COMPANY. CAN WE WORK TOGETHER?
Sure! While we do not offer simple fabrication work, we love to work with companies on elaborate social media campaigns!
CAN I BOOK YOU AS A GUEST FOR MY CONVENTION?
If your event can be reached from Germany by train or car, just write us a message here. However due to climate change, we stopped attending events that require us to fly. Sorry about that.
I’M STUCK. CAN YOU HELP ME WITH MY COSTUME / PROP?
While we want to (and even tried to) help out everybody in the past, sadly it got to a point where it took too much time away from out work. Instead we created a Facebook Group, the “Kamui Cosplay Community” that you can join and talk to people who can help you out!
HOW LONG IS THE SHIPPING TIME FOR PRINTED BOOKS?
We’re based in Germany so while national order only take a few days, international orders can take anywhere between 1-4 weeks (since covid-19 more closer to 2-8 weeks). If you have a question about your order please write us a message!
DO YOU STILL SIGN BOOKS AND PRINTS?
Unfortunately I personally can’t sign books and prints anymore as we have outsourced the shipping to a friend. Previously we spent around 2-3 days every week just signing and shipping products, so we had to free up that time to make new costumes. I also removed the prints from my shop for that reason. I still bring them and sign them to conventions however.
CAN I BUY YOUR COSTUMES / PROPS?
Sorry but no. We put too much effort, money and blood (no joke!) into them.
HOW DID YOU MAKE _______ ?
We have detailed write-ups or videos about almost everything we make in our costume portfolio or on YouTube! Please go check them out. If there is something we haven’t shown, chances are that we didn’t film it or it’s already explained in another write-up or video.
WHERE CAN I BUY MATERIALS?
We have a list of crafting supply shops and the tools we use ourselves right here.
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