FAQ – Frequently Asked Questions
ALL DISPLAYED PRODUCT PRICES ARE IN US-DOLLAR AND INCUDE ALL SALES TAX AND VAT.
WE’RE SHIPPING FROM GERMANY. ORDERS INSIDE GERMANY USUALLY TAKE A FEW DAYS, WHILE INTERNATIONAL DELIVERY CAN TAKE ANYWHERE BETWEEN 2-6 WEEKS ON AVERAGE.
About Kamui Cosplay
WHO IS KAMUI COSPLAY?
We’re Svetlana and Benni and love cosplay and crafting since 2003! This was also the year when met in school and we are together since then. Now we are a married couple, have two beautiful fur babies (our corgis Zelda and Midna) and live currently in Portugal. Aside of cosplay, we love video games like Monster Hunter, Final Fantasy, Baldur’s Gate 3, Fallout or World of Warcraft. We also love to travel and watch trash movies, ha ha! In 2013 we finally turned our passion into a full time business. Since then we are creating costumes and props professionally and try to support the community with tutorial books and cosplay patterns. Want to know more about us? Check out the full story in our blog!
WHAT DO YOU DO?
We like to build props and costumes and show other people how they can do it too! We write helpful tutorial books, create crafting patterns and upload long and in-depth video tutorials on YouTube. Additionally, we give workshops and judge costume competitions at local and international conventions that we’re invited to! Finally, we also love to collaborate with brands and gaming companies to create awesome costumes and inspire the cosplay community! You’ll find all our previous projects in our portfolio and more information on our promotion page. We are also represented by the talent management insight.gg.
WHERE CAN I FIND YOUR WORK?
We are super active on social media and post almost daily all our cosplay progress and cute corgis in stories, posts and videos. You’ll find our most recent work on Instagram, TikTok and Facebook. We also post on Twitter. For full making-of videos just check out our Youtube channel. Additionally, I’m also using my cosplay blog for updates, longer write ups, product reviews and community discussions. It clearly doesn’t get boring on our channels and we appreciate every follow, like, share and comment! Thanks a lot for all your support!
I’M A PRIVATE PERSON. CAN YOU MAKE A COSTUME / PROP FOR ME?
Sorry, but we do not accept private commissions. If you’re looking for a costume to wear for your next convention, we recommend trying to build one yourself! It’s super fun! We have many useful instructional tutorial books, crafting YouTube videos and helpful cosplay patterns you can print out at home. You might also find some help on our Kamui Cosplay Discord channel!
I’M STUCK. CAN YOU HELP ME WITH MY COSTUME / PROP?
While we want to (and even tried to) help out everybody in the past, sadly it got to a point where it took too much time away from out work. Instead we created a Facebook Group, the “Kamui Cosplay Community” that you can join and talk to people who can help you out! You might also find some help on our Kamui Cosplay Discord channel!
CAN I BUY YOUR COSTUMES / PROPS?
Sorry, but we are not selling any of our creations. However, we are doing tutorials for almost everything we’ve created! With a little bit of time, patience and practise you can surely create something similar by yourself as well!
HOW DID YOU MAKE _______ ?
We have detailed write-ups or videos about almost everything we made in our costume project portfolio or on our Kamui Cosplay YouTube channel! Please go check them out. If there is something we haven’t shown, chances are that we didn’t film it or it’s already explained in another write-up or video.
WHERE CAN I BUY MATERIALS?
We have a list of crafting supply shops and the tools we use ourselves.
I’M A COMPANY. CAN WE WORK TOGETHER?
Sure! While we do not offer simple fabrication work, we love to work with companies on elaborate social media campaigns! Right now we have over 5 million combined followers and are very active on YouTube, Instagram, Facebook, TikTok, Twitch and Twitter/X. We are fully focused on creating elaborate social media campaigns across all our channels.Our last project for Genhin Impact generated over 60 million impressions within 2 months. We can also do smaller projects of course! If you’re interested in working with us, please send us an email to firstname.lastname@example.org or our management email@example.com.
CAN I BOOK YOU AS A GUEST FOR MY CONVENTION?
We love discovering new countries and meet new and old friends all over the glove! However, became is difficult for us since we moved to a little island (Madeira) in the middle of the Atlantic Ocean. Flights are very unreliable and it takes a lot of time to get anywhere. Therefore we are mostly doing events only within Europe. If this works for you, please just contact us!
Books and Patterns
HOW LONG IS THE SHIPPING TIME FOR PRINTED BOOKS?
Our warehouse is based in Germany. So while national order only take a few days, international orders can take anywhere between 1-4 weeks (since covid-19 more closer to 2-8 weeks). If you have a question about your order please leave us a message!
DO YOU STILL SIGN BOOKS AND PRINTS?
Unfortunately I personally can’t sign books and prints anymore as we have outsourced the shipping to a friend. Previously we spent around 2-3 days every week just signing and shipping products, so we had to free up that time to make new costumes. I also removed the prints from my shop for that reason. I still bring them and sign them to conventions however. In addition, every physical book order comes with a signed mini print!