FAQ – Frequently Asked Questions

ALL DISPLAYED PRODUCT PRICES ARE IN US-DOLLAR AND INCUDE ALL SALES TAX AND VAT.

WE’RE SHIPPING FROM GERMANY. ORDERS INSIDE GERMANY USUALLY TAKE A FEW DAYS, WHILE INTERNATIONAL DELIVERY CAN TAKE ANYWHERE BETWEEN 2-6 WEEKS ON AVERAGE.

About Kamui Cosplay

WHO IS KAMUI COSPLAY?
We’re Svetlana and Benni and love cosplay and crafting since 2003! This was also the year when met in school and we are together since then. Now we are a married couple, have two beautiful fur babies (our corgis Zelda and Midna) and live currently in Portugal. Aside of cosplay, we love video games like Monster Hunter, Final Fantasy, Baldur’s Gate 3, Fallout or World of Warcraft. We also love to travel and watch trash movies, ha ha! In 2013 we finally turned our passion into a full time business. Since then we are creating costumes and props professionally and try to support the community with tutorial books and cosplay patterns. Want to know more about us? Check out the full story in our blog!

WHAT DO YOU DO?
We like to build props and costumes and show other people how they can do it too! We write helpful tutorial books, create crafting patterns and upload long and in-depth video tutorials on YouTube. Additionally, we give workshops and judge costume competitions at local and international conventions that we’re invited to! Finally, we also love to collaborate with brands and gaming companies to create awesome costumes and inspire the cosplay community! You’ll find all our previous projects in our portfolio and more information on our promotion page. We are also represented by the talent management insight.gg.

WHERE CAN I FIND YOUR WORK?
We are super active on social media and post almost daily all our cosplay progress and cute corgis in stories, posts and videos. You’ll find our most recent work on Instagram, TikTok and Facebook. We also post on Twitter. For full making-of videos just check out our Youtube channel. Additionally, I’m also using my cosplay blog for updates, longer write ups, product reviews and community discussions. It clearly doesn’t get boring on our channels and we appreciate every follow, like, share and comment! Thanks a lot for all your support!

General Questions

I’M A PRIVATE PERSON. CAN YOU MAKE A COSTUME / PROP FOR ME?
Sorry, but we do not accept private commissions. If you’re looking for a costume to wear for your next convention, we recommend trying to build one yourself! It’s super fun! We have many useful instructional tutorial books, crafting YouTube videos and helpful cosplay patterns you can print out at home. You might also find some help on our Kamui Cosplay Discord channel!

CAN YOU BUILD ME A COSTUME / PROP FOR COMMERCIAL USE?
We are not creating custom builds for events, movie productions or music videos. Instead we focus or work on engaging social media campaigns for clients like Blizzard Entertainment, Bethesda, Universal Studios or Hoyoverse. We are passionate nerds and absolutely love bringing our favourite pieces from games, movies or comics to life. Sharing our execitment on social media and hyping our community with our crazy builds is basically our job! These campaigns organically generate millions of impressions on Instagram, TikTok, YouTube, Facebook and X/Twitter and even inspire other artists to recreate builds like the Bone Armor from Monster Hunter World or Xal’atath from World of Warcraft. Does this sound interesting to you? Just write us an email to kamui@ins.gg and we gladly share or Creator Deck with you!

I’M STUCK. CAN YOU HELP ME WITH MY COSTUME / PROP?
While we want to (and even tried to) help out everybody in the past, sadly it got to a point where it took too much time away from out work. Instead we created a Facebook Group, the “Kamui Cosplay Community” that you can join and talk to people who can help you out! You might also find some help on our Kamui Cosplay Discord channel!

DO YOU HAVE A BOOK / PATTERN FOR A SPECIFIC COSTUME OR PROP?
You can find all available products here in our own shop or Etsy Store. Please understand that we do not create tutorials, books or patterns on request. Instead, we try to keep our books and patterns as basic as possible, so they can be used for a huge variety of different projects. We simply believe this helps a wider range of people and might even inspire others to create their own designs and be more creative. However, we always keep on working on new products and hope you can find something that is helpful for your project as well. 

CAN I BUY YOUR COSTUMES / PROPS?
Sorry, but we are not selling any of our creations. However, we are doing tutorials for almost everything we’ve created! With a little bit of time, patience and practise you can surely create something similar by yourself as well!

HOW DID YOU MAKE _______ ?
We have detailed write-ups or videos about almost everything we made in our costume project portfolio or on our Kamui Cosplay YouTube channel! Please go check them out. If there is something we haven’t shown, chances are that we didn’t film it or it’s already explained in another write-up or video.

WHERE CAN I BUY MATERIALS?
We have a list of crafting supply shops and the tools we use ourselves.

Bookings

I’M A COMPANY. CAN WE WORK TOGETHER?
Sure! While we do not offer simple fabrication work, we love to work with companies on elaborate social media campaigns! Right now we have over 5 million combined followers and are very active on YouTube, Instagram, Facebook, TikTok, Twitch and Twitter/X. We are fully focused on creating elaborate social media campaigns across all our channels.Our last project for Genhin Impact generated over 60 million impressions within 2 months. We can also do smaller projects of course! If you’re interested in working with us, please send us an email to info@kamuicosplay.com or our management kamui@ins.gg.

CAN I BOOK YOU AS A GUEST FOR MY CONVENTION?
We love discovering new countries and meet new and old friends all over the glove! However, became is difficult for us since we moved to a little island (Madeira) in the middle of the Atlantic Ocean. Flights are very unreliable and it takes a lot of time to get anywhere. Therefore we are mostly doing events only within Europe. If this works for you, please just contact us!

Books and Patterns

HOW LONG IS THE SHIPPING TIME FOR PRINTED BOOKS?
Our warehouse is based in Germany. So while national order only take a few days, international orders can take anywhere between 1-4 weeks (since covid-19 more closer to 2-8 weeks). If you have a question about your order please leave us a message!

DO YOU STILL SIGN BOOKS AND PRINTS?
Unfortunately I personally can’t sign books and prints anymore as we have outsourced the shipping to a friend in Germany.  We are now living on a tiny island in the middle of the Atlantic (Madeira, Portugal) and shipping books and prints is just incredible expensive and difficult from here. However, every physical book order comes with a free signed mini print. 

DO YOU SHIP TO MY COUNTRY?
Yes, we ship worldwide. Obviously, shipping times and costs vary, but we want to make sure that everyone can get our books if they order them no matter where they are from. 

I HAVE ISSUES WITH MY PAYMENT. 
We accept plenty of payment methods like PayPal, Stripe, Credit Card, etc. If you encounter any issues though, please just contact us! As an alternative, you can also check out our Etsy Store. 

I DON’T WANT TO SHARE MY PERSONAL INFORMATION ON YOUR WEBSITE. 
That’s absolutely fine! You can create a guest account without the need to create an account. As an alternative, you can also check out our Etsy Store.